Privacy Policy
Privacy Policy
At Nostalgix, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or make a purchase from us.
1. What Information We Collect
We may collect personal information such as:
- your name
- email address
- phone number
- billing and shipping address
- payment details
- order history
- any information you provide when contacting us
We may also collect technical information such as:
- IP address
- browser type
- device information
- website usage data
- cookies and similar tracking technologies
2. How We Collect Information
We collect personal information when you:
- visit our website
- place an order
- contact us by email
- subscribe to marketing communications
- interact with our website, ads, or social media
3. How We Use Your Information
We may use your personal information to:
- process and deliver your orders
- communicate with you about your order
- respond to enquiries and refund requests
- improve our website, products, and customer experience
- send marketing communications where permitted by law
- detect fraud or suspicious activity
- comply with legal obligations
4. Payments
Payment information may be processed securely by our third-party payment providers. We do not store full credit card details ourselves unless expressly stated.
5. Disclosure of Personal Information
We may disclose your information to third parties where reasonably necessary, including:
- payment processors
- shipping and logistics providers
- website hosting and ecommerce service providers
- marketing and analytics providers
- professional advisers where required
- government or regulatory authorities where required by law
6. Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and help us understand how visitors use our site.
You can usually disable cookies through your browser settings, although this may affect website functionality.
7. Marketing
If you subscribe to receive updates or promotions from us, we may send you marketing emails. You can unsubscribe at any time by using the unsubscribe link in the email or contacting us at refunds@nostalgix.com.au.
8. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no method of transmitting or storing data online is completely secure, so we cannot guarantee absolute security.
9. Access and Correction
You may request access to the personal information we hold about you and ask us to correct inaccurate information by contacting us at refunds@nostalgix.com.au.
10. Australian Privacy Law
We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) where applicable.
11. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time by publishing the revised version on our website.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle personal information, please contact us at:
Nostalgix
Email: refunds@nostalgix.com.au