Shipping & Delivery Policy

Shipping & Delivery Policy

At Nostalgix, we aim to get your order out quickly so you can enjoy your items as soon as possible.

Order Processing

Orders are generally dispatched within 2 business days of being placed.

Orders made on weekends or public holidays will be processed on the next business day.

While we do our best to meet these timeframes, there may occasionally be delays during busy periods, promotional events, or due to carrier issues outside our control.

Delivery Timeframes

Once your order is placed, you can generally expect to receive your items within 7 days.

Delivery times are estimates only and may vary depending on your location, the type of item ordered, and courier network conditions.

Shipping Locations

We currently ship within Australia unless otherwise stated on the product page.

Delivery Issues

Please ensure your shipping details are correct at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

If your order is delayed, arrives damaged, or appears to be missing, please contact us at refunds@nostalgix.com.au and we will do our best to assist.

Damaged Items

If your order arrives damaged, please email refunds@nostalgix.com.au within a reasonable time of receiving the item, including your order number and photos of the damage where possible.

Contact

For any shipping or delivery questions, please contact:

Nostalgix
Email: refunds@nostalgix.com.au