Terms and Conditions
These Terms and Conditions govern your use of the Nostalgix website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms and Conditions.
1. About Us
Nostalgix is an online store offering nostalgia-inspired homewares, clothing, furniture, and related products.
For customer support, contact us at:
Email: refunds@nostalgix.com.au
2. Products and Availability
We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all product descriptions, images, or other content on the website are completely error-free, current, or free of omissions.
We reserve the right to update, change, or discontinue products at any time without notice.
3. Pricing
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to change prices at any time without notice. The price payable for your order will be the price displayed at the time your order is placed.
4. Orders
Once you place an order, you will receive an order confirmation. This does not necessarily mean your order has been accepted.
We reserve the right to refuse, cancel, or limit any order at our discretion, including where a product is unavailable, pricing is incorrect, or fraud is suspected.
5. Dispatch and Delivery
Orders are generally dispatched within 2 business days. Customers can generally expect to receive their order within 7 days of placing it.
Delivery timeframes are estimates only and may vary depending on your location, the item ordered, and courier delays outside our control.
6. Refunds and Returns
We offer a 30-day refund policy.
If you would like to request a refund or return, please contact refunds@nostalgix.com.au within 30 days of receiving your order.
To help us process your request, please include:
- your order number
- your full name
- a description of the issue
- photos where relevant
Nothing in these Terms and Conditions excludes or limits your rights under the Australian Consumer Law. You may be entitled to a repair, replacement, or refund where goods are faulty, not as described, or otherwise fail to meet consumer guarantees.
7. Faulty or Damaged Items
If an item arrives damaged, faulty, or incorrect, please contact us as soon as possible at refunds@nostalgix.com.au so we can review the issue and provide a suitable resolution.
8. Change of Mind
We may accept change-of-mind returns within 30 days at our discretion, provided the item is unused, in original condition, and in original packaging where applicable.
Return shipping costs for change-of-mind returns may be the responsibility of the customer unless otherwise required by law.
9. Use of Website
You agree not to misuse this website, interfere with its operation, or use it for unlawful purposes.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, and branding, is the property of Nostalgix or its content suppliers and may not be copied, reproduced, or used without permission.
11. Limitation of Liability
To the maximum extent permitted by law, Nostalgix is not liable for indirect, incidental, or consequential loss arising from use of the website or purchase of products.
Nothing in these Terms and Conditions excludes liability that cannot be excluded under Australian law.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
13. Changes to These Terms
We may update these Terms and Conditions from time to time by publishing the revised version on our website.
14. Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes arising in connection with these Terms will be subject to the applicable Australian laws and courts.
15. Contact
For any questions about these Terms and Conditions, contact:
refunds@nostalgix.com.au